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Privacy Policy

Privacy Policy

1. Introduction

1.1 At Piel Blanca Beauty, we are committed to protecting and respecting your privacy. We work very hard to keep your information safe and we want our use of your data to be secure.  We follow strict procedures on how personal information is stored and used, and we also limit who sees it to help stop any unauthorised person getting hold of it.

1.2 This Privacy Notice (and any other document referred to in it) sets out the basis on which we will process and use any personal information about our website visitors that we collect from them and they provide to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.  ‘Website’ refers to the Piel Blanca HQ website at

2. Identity and Contact Details

2.1 We are Piel Blanca Beauty Cosmetics (Company number 003096185-D) of C-8-29 BLOCK C PUSAT KORPORAT OASIS JALAN PJU 1A/2 ARA DAMANSARA 47301 PETALING JAYA SELANGOR

3. Personal Data We Collect from You

3.1 We may collect and use various types of personal information about visitors to our Website.  Details of this information are set out below:

(a) When you enquire about our products via our website, buy from our online shop or register for our newsletter, we will collect your name, address and/or relevant contact details so that we can provide you with the information about the product you have requested, or send you our newsletter.

(b) We will collect and use certain technical information about you and your visit when you visit our Website

(c) We will collect details from our website questionnaire (under the Contact Us tab) if you submit one to us, so that we can reply to you.

(d) We may collect certain other information that you give us, for example, if you report a problem with our


Website to us.

4. Bases for Processing Your Data 

4.1 We collect and use Website Visitors’ personal information on the following bases.

(a) Your consent - you as a customer or potential customer (data subject) have consented to the processing of your personal data. This will have been by asking to receive a newsletter by providing your email.  You can of course change or opt out of receiving this at any time should you wish to do so. This can be done via email at,  or by unsubscribing using the link sent on every newsletter email.

(b) Our contract with you – if you have made an enquiry about our products or services, or bought a product, then the processing of the personal data, provided when you enquired or bought through our Website, is necessary for the performance our contract with you.

5. Sensitive Personal Information 

5.1 We do not collect sensitive personal information via our Website.

6. How We Use Personal Data

6.1 We use your data to provide information you have asked for, to enter into contracts with you (if applicable), and to provide you with a good experience of our Website.  Without this information, we may be unable to correspond with you, send you e-mails to provide you with information or services that you have requested, or products you have ordered, or enter into contracts with you.

6.2 We collect and use personal information about our Website Visitors for the following purposes:

(a) Responding to enquiries from you, corresponding with you and recording any communications.

(b) Providing the products, services and information that you ask us for and carrying out our obligations under any contracts that we enter into with you.

(c) Providing information about other goods and services we offer that are the same as or similar to those that you have already purchased or enquired about.

(d) Providing information about changes to our services.

(e) Upholding your right to have your data erased. 

7. We do not share website visitors’ personal data with third parties for the purposes of sending them marketing information.

8. Retention of Personal Information

We will keep your personal information for appropriate periods of time only.

If you are a customer of our business, we will retain any information you may provide through the website only for as long as is necessary to fulfil our contractual commitments to you and thereafter as required for record purposes (usually six years). We will keep data used for marketing to you until you unsubscribe.

9. Your Rights

You have certain rights in respect of the information that we hold about you.  Details of these rights are set out below.  To exercise any of these rights, please contact us via email at

9.1 We will process all personal data in line with your rights, in each case to the extent required by and in accordance with applicable law only (including in accordance with any applicable time limits and any requirements regarding fees and charges).  We will respect your personal information rights in respect of:

(a) Access.  At your request we will confirm to you whether or not we are processing and using personal information about you. If we are we will provide you with a record, and a copy, of such personal information and/or other details to which you are entitled.

(b) Rectification.  We will correct any inaccurate personal data and complete any incomplete personal data (including by providing a supplementary statement) that we hold about you.

(c) Prevention of processing likely to cause damage or distress. `

(d) Erasure.  We will erase your personal information at your request without undue delay.

(e) Restriction.  We will restrict the processing of your personal information in certain circumstances, if you ask us to do so.

(f) Data portability.  We will provide you or third parties on your behalf with a copy of any personal information that we hold about you which you have provided to us, in a structured, commonly used and machine readable format.

(g) Objection (including objection to direct marketing).  We will respect your general rights to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.  We will usually inform you (before collecting your information) if we intend to use your information for such purposes.

(h) Withdrawal of consent.  You have the right to withdraw at any time any consent you have given in any other case where we process your personal data on the basis of a consent that you have given (and not on some other legal basis);

11. Cookies

11.1 Our Website uses “cookies” and other tracking technologies which are placed and stored on your computer hard drive or in the browser memory, if you agree, when you visit our Website. 

We use technical information gathered in this way for site management and security purposes and for:

(a) Improving our Website and ensuring that content is presented effectively.

(b) Managing our Website and ensuring that it is safe and secure

(c) Administering our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. (automatically collected technical information about visits to our Website is used for these purposes).

12. Changes to Our Privacy Notice

12.1 We reserve the right to modify this Privacy Policy from time to time.  Any changes we make in the future will be posted on the website You should check back frequently to see any updates or changes to our Privacy Policy.

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